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A native of New Castle, Virginia, Shane Palmer attended George Mason University where he received a bachelor of arts in government & international politics with a concentration in public policy and administration and a minor in economics. During his undergraduate studies, he cultivated an interest in effective public policy and went on to hold internships at Washington Premier Group, Mid-Tier Advocacy Group, and Information Technology Industry Council. He also has served as a board member-at-large for the Roanoke Diversity Center and as a volunteer for numerous political campaigns in Virginia.

Prior to joining PDG, Palmer held a management position in the retail industry in which he gained experience in sales analysis, staffing, training and development, and merchandise management.